Terms of Use

Last updated and effective: October 17, 2025

These Terms of Use (“Terms”) govern your access to and use of the websites, products, and services provided by VIA.site LLC (“VIA.site,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1) Eligibility & Accounts

You must be at least eighteen (18) years old and have the legal authority to enter into these Terms. When you create an account, you must provide accurate information and keep it updated. You are responsible for all activities that occur under your credentials and for maintaining the security of your password.

2) Subscriptions, Free Trials & Billing

Certain features of the Services may require a paid subscription. If we offer a free trial, unless you cancel before the trial ends, your subscription will automatically continue and your payment method will be charged the applicable fees and taxes. Subscription fees are billed in advance and are non-refundable except where required by law or expressly stated otherwise.

Auto-renewal. Subscriptions renew automatically until canceled.
Cancellations. You can cancel at any time effective at the end of your current billing period.
Price changes. We may modify prices with reasonable prior notice; changes apply to the next term.
Taxes. Fees are exclusive of any applicable taxes, which you are responsible to pay.

3) Permitted Use

You may use the Services to create and manage your business website(s), receive leads, and access related tools we provide. You agree to comply with all applicable laws, these Terms, and any additional guidelines or policies we provide in the Services or documentation.

4) Prohibited Conduct

You agree not to, and will not permit others to:

Use the Services for unlawful, deceptive, infringing, harmful, or fraudulent purposes.
Upload or transmit malware, spam, or content that is defamatory, obscene, or violates third-party rights.
Attempt to access non-public areas, break or circumvent security or rate limits, or reverse engineer the Services.
Resell, lease, or provide the Services to third parties without our written consent.
Interfere with the normal operation of the Services or with other users’ use.

5) User Content & License to VIA.site

You retain ownership of any content you provide (“User Content”). You grant VIA.site a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and create derivative works of the User Content solely to operate, improve, and promote the Services and your website(s). You represent that you have all necessary rights to submit the User Content and that it does not violate law or third-party rights.

6) Intellectual Property

The Services, including software, templates, designs, logos, text, graphics, and other materials provided by VIA.site (collectively, “via.site Materials”) are owned by VIA.site or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you. You may not use VIA.site’s names, trademarks, or branding without our prior written consent.

7) Third-Party Services & Links

The Services may integrate with or link to third-party services (e.g., analytics, forms, payments, or communications tools). Your use of those services is governed by the third party’s terms and privacy policies. VIA.site is not responsible for third-party services and provides them “as is.”

8) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND VIA.site MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VIA.site DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THEY WILL PRODUCE ANY SPECIFIC BUSINESS RESULTS.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VIA.site BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. VIA.site’s TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO VIA.site FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10) Indemnification

You will defend, indemnify, and hold harmless VIA.site and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Services, or your violation of these Terms or applicable law.

11) Suspension & Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, are using the Services in a way that could cause harm, or as needed to comply with law. You may stop using the Services at any time. Sections that by their nature should survive termination will survive (including payment obligations accrued prior to termination).

12) Changes to the Services or Terms

We may modify the Services and these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting to our website or via email). Changes become effective when posted unless stated otherwise. Your continued use of the Services after the effective date constitutes acceptance of the changes.

13) Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict of laws rules.

Arbitration & Class Action Waiver. Any dispute arising from or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You and VIA.site agree to resolve disputes only on an individual basis and waive any right to participate in a class, consolidated, or representative action. You may seek relief in small claims court if your claim qualifies.

14) Miscellaneous

Entire Agreement. These Terms and any referenced policies are the entire agreement between you and VIA.site.
Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
No Waiver. A failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our consent; we may assign them as permitted by law.
Notices. We may provide notices by posting to our site or via email to your account address.

15) How to Contact Us

If you have questions about these Terms, contact us at:

VIA.site LLC
ATTN: Compliance Officer
2875 South Orange Avenue Ste 500 #6175
Orlando, Florida 32806-547
info@via.site